1. Starting a new sale
You can start a new sale by clicking on the NEW SALE button on the main screen:
You will now be asked to indicate the salesman who will carry out the sale:
After this, you will be presented with the sales window. We see an info section at the top with the name of the salesman, the receipt number and the exact date and time when the receipt is created:
Right below, we see the overview of the items and the buttons to operate the cash register:
Finally, on the side, we see a short overview with the amounts, the scan window and the buttons to manage the customer details:
2. Modifying and creating customers
Before we start scanning articles, it is recommended to first add the customer. This way, we can be sure that a history is built up for each customer and that we can easily find a sale in the event of a return or reservation.
You can easily look up a customer via the SEARCH CUSTOMER button:
You will now see a window where you can enter a filter:
After you have found the right customer, you can select the customer and then select:
You will now see that the customer appears on the sales screen:
If you wish, you can use the OPEN CUSTOMER DETAILS button to view and/or modify the details for this customer, as well as consult the history of the sales:
If the customer is new to the store, you can create them directly from the sales screen via the NEW CUSTOMER button:
In the next window, you can now complete the customer's details. It is important to know that the left side is reserved for the personal data, and the right side for the company data:
At the bottom, you also have the option to grant a permanent discount to the customer. You can used this f.e. with family members.
When all the details are filled in correctly, click SAVE:
3. Adding articles
Usually you will add items by scanning them. To do this, make sure the cursor is in the scan window:
You can now scan all articles. The software will automatically add the article after each scan. You don't have to click the ADD button yourself.
If you can't find a barcode on the article, you can also look it up manually via the SEARCH ARTICLE button:
Then, in the next window, fill in the necessary filters to find the item:
When you're done, click the SELECT button:
The item you selected is now visible in the overview:
If necessary, you can also change the article by using the EDIT ARTICLE button :
You can change both the quantity and the selling price of the item via the respective fields:
When you're done, click SAVE:
4. Create gift vouchers and vouchers
You can also create gift vouchers and value vouchers from the software. The main difference between the two is that gift vouchers are issued at the request of the customer, while value vouchers are usually used as a means of exchange for a return ticket.
You can create both from the CREATE VOUCHER button:
You can now enter the value and select whether it is a gift or a value voucher:
The newly created voucher will now be printed and become visible in the overview:
5. Add various
Sometimes it is necessary to add an item that is not present in the software. To do this, you can use the VARIOUS 21% button :
You will now be asked to enter a description of the article. Try to be as precise as possible:
In the following pop-up you can also enter a price for the item:
The article will now appear in the overview with the text "various" in front of the description you entered:
6. Adding discounts
Discounts are primarily created via the promotion module (see manual). However, sometimes it may be necessary to manually add a discount to the receipt. You can do this via the DISCOUNT % button or the DISCOUNT ON COMPLETE SALE button:
With DISCOUNT %, the discount will only be applied to the selected line:
In the case of a DISCOUNT ON COMPLETE SALE, the discount will be applied to all items within the overview with the exception of gift vouchers and value vouchers:
7. Payment
Once you have finished you actions, you can proceed to the payment screen. To do this, click on the PAYMENT button:
You will now see the following screen:
You can then enter the following payment methods:
- Cash
- Omnilink: this button sends a signal to the terminal, which will then determine which card was used as payment
- Manual card payments: these are the buttons in grey and are only available when there is no connection to a terminal
- Gift vouchers and value vouchers
- Payconiq
For this example, we use a cash payment. So we press the corresponding button in the overview:
In the next window, you can enter the amount received if you want to calculate how much cash the customer gets back.
Now press OK:
You will now see the amount received and the refund amount appear in the overview:
You will also see that there is no longer any outstanding amount due:
If a mistake was made, you can still undo your changes by selecting the appropriate line and use the DELETE PAYMENT button. Please note that this is no longer possible after the receipt has already been closed:
An alternative way of paying is the split payment. Here you will split the payment between two payment methods. To use this feature, press the SPLIT PAYMENT button:
You can then indicate the amount and the payment method of the first transaction:
You can then indicate the payment method for the remaining amount:
Both payment methods are now visible in the overview:
When there is no longer an outstanding amount due, the receipt can be closed:
You will now get the receipt and the software will reset to the home screen. In the overview of sales, you will now see a new green line:
8. Returning a sale
If a customer wishes to return one or more products, start by opening a new sale. In the sales summary, press RETURNS:
Next, scan or type the receipt number where the sales are registered on:
In the next window you can select the items that need to be returned, as well as the reason for the return:
When everything is filled out correctly, click the RETURN button:
You will now see that the items have been added to the sale, but that there is a “-“ in front of the amounts:
You can create a value voucher in the same window to compensate for the return. You can also proceed directly to the payment window to make the refund in cash:
For this example, we compensate for the return with a value voucher. After entering, you can see that no amount is due because article and voucher cancel each other out:
When we then proceed to the checkout screen, we will also see that no amount is due. However, it is mandatory to indicate a payment method. Since there is nothing left to pay, we use the cash button:
After closing the receipt, the customer's return is successfully processed. The newly printed voucher can now be used by the customer for their next sale.
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